Terms of Use

Personal Information Protection Principle

Beaver Delivery -Terms of Use (hereinafter referred to as the “Terms”) will apply to access and use of the “Beaver Delivery” application (hereinafter referred to as the “App”) provided by Jigyosozo Inc., (hereinafter referred to as the “Company”) and the services(as defined in the “Service Outline” below ,hereinafter referred to as the “Services” ) provided through the App. When using the Services, these Terms and Conditions apply, please be sure to read them before using them. Users who use the Service (hereinafter referred to as “User”) shall be deemed to have consented to the Terms. In addition, guidelines, explanations, notices, and other matters regarding the Services other than the Terms shall constitute a part of the Terms, and "User" shall use the Services upon consent to these.

Service Outline

1. Service Outline

"Beaver Delivery" means the acceptance services of overseas delivery online provided mainly to foreign tourists in Japan, based on a partnership with DHL Japan, Inc., (hereinafter "DHL Japan" or "DHL").

“User” can easily complete the reception of overseas delivery by “DHL Japan” from the member shops in Japan (hereinafter referred to as the “Shops”) to the address specified by “User” (hereinafter referred to as “delivery destination”) without transmittal letter or invoices.

2. Service provider

The Services are provided by the Company as a service provider, in cooperation with "DHL Japan".The Goods delivery is handled by "DHL Japan" based on the delivery agreement, and "Carriage Terms and Conditions" prescribed by the "DHL Japan" is applied.

http://www.dhl.co.jp/en/express/shipping/shipping_advice/terms_conditions.html

3. Use area limitation

The Services are available only at the “Shops” in Japan. Moreover, the delivery procedure by the App and the confirmation, registration, and change of information are also possible only in Japan. ("User" needs to agree to provide location information of "User" when using the App.)

Registration Information

4. Delivery information and User information

Registration of the following information (hereinafter referred to as "Registration Information") is required to use the Services.

① Delivery information

Address, name, telephone number of the Goods delivery destination, and the Goods information, etc.

② User Information

Name, telephone number, e-mail address, password (*), and other information necessary for payment

*password

Password set by "User" arbitrarily. "User" shall be solely responsible for use and management of password, agree that the Company shall not be liable for any mistake on use by "User" or unauthorized use by a third party.

5. Thorough information confirmation

When using the Services, please ensure all fields of Delivery information and User information are filled out correctly and register.

The Company shall not be liable for any trouble occur in the use of the Services or damage to the "User" or a third party due to a defect or an error in the registered information by "User".

6．Disclosure of Registration Information

Registered Information will not be disclosed in principle, except for the Company, DHL Japan, the Stores, and the companies that cooperate with the Services for which the Company has signed a confidentiality agreement.

However, information may also be disclosed in the following case;

• when "User" agrees to disclosure of information
• when disclosure of information is required by law
• when the Company disclose statistical information (information that cannot identify an individual) collected for usage trend analysis of the Services

7. Information storage

Although the Company may store all or part of the information (including Registration Information) provided by “User” for an operating period, be not obligated to store such information and may delete such information at any time.

The Company shall not be in any way liable for any damages caused to the "User" for the measures taken by the Company under the provisions of this Article.

About Use of the Services

8. Use of the Services

• Please install the App on his / her own smartphone and start it.
• Please agree to provide location information of "User"
• Please scan the delivery barcode (store, goods) in the Store, following the instructions in the App. (If want more than one item delivery, please select the number.)
• Use charges (delivery charges, delivery insurance, etc.) will be displayed. Please check and proceed.
• Please register Delivery information and User information.
• Please proceed to the settlement page, input information such as a credit card, and settle.
• Please hand over the goods to be delivered to the Shops staff. (It may be necessary to show the reception completion page.)
• Delivery Information will be displayed in the delivery history section of the App when delivery procedure is completed.
• After delivery starts, DHL will notify of the estimated date of delivery to "User" email address. Please contact DHL Customer Service for delivery inquiries.

9. Delivery available items

The Goods that can be delivered through the Services are limited to products that the dealer pre-designates.

10. Undeliverable Goods

Notwithstanding the preceding article, the following goods cannot be accepted for the Services.

① Prohibited goods

• Cash, banknotes, currency
• Guns, ammunition, explosives, fireworks etc. (including air guns, replicas, imitation guns)
• Those who violate the Washington Convention (such as ivory, shark fin, stuffed animal, fur, etc.)
• Use charges (delivery charges, delivery insurance, etc.) will be displayed. Please check and proceed.
• Live animals
• Intellectual property infringement counterfeit
• E-cigarette
• Gold
• Precious stones alone (including industrial diamonds)
• Lithium-ion battery (single) There is a limited number of things that are incorporated in the content

② Restricted goods

• Jewelry, watch: The price of cargo is over € 100 K / invoice (approx. ¥ 13 million) or the price of a single item exceeds € 5,000 (approx. ¥ 650,000).
• Commemorative coin, medal: The value of cargo exceeds € 2 K / invoice (approx. 260,000 yen).
• Those who violate the Washington Convention (such as ivory, shark fin, stuffed animal, fur, etc.)
• Antiques, works of art: more than € 500 K / invoice (approx. 65 million yen).

Other goods for which the handling of delivery is prohibited or restricted in each country

*For details, please check on the customs website of each country.

11. About charges

Use charges for the Services paid by "User" to us include delivery charges and delivery insurance. Please also note that costs such as customs duties are not included. In addition, “User” shall pay by credit card etc.

12. Notes on the customs duty

When goods are received, there may be the customs duty imposed by each country. Please check the website of the customs office in each country for the goods and duty amounts subject to the customs duty.

13. Undeliverable Area

Please note that there are countries / regions where delivery cannot be made in the Services.

Undeliverable countries / regions；Russian Federation, Federative Republic of Brazil, People's Republic of China, other countries / regions defined by "DHL Japan" (may be changed)

14. Delivery change / cancellation

Delivery received through the Services cannot be changed or canceled after acceptance at the Shops.

Agreement

15. Formation of the Agreement

After "User" registers Delivery Information and User Information and settles the delivery fee in the App operated by the Company, the Services between the "User" and the Company will be displayed when the acceptance completion page is displayed, usage agreement (hereinafter referred to as “the Agreement”) is concluded.

In addition, based on the Agreement, the Company will accept delivery, and delivery will be conducted by DHL Japan through the Shops. The Company do not take any responsibility for delivery offer when "User" does not deposit goods in the Shops. In that case, there will be no Delivery fee payment.

16. Delivery Responsibility

If it is necessary to check the delivery status before delivery to the delivery destination after delivery acceptance is complete at the Shops, "User" can do this through DHL's "On Demand Delivery (ODD)" of each country. In the event of delay, damage or loss, "DHL Japan" shall respond based on the Carriage Terms and Conditions.

Notice to "User

17. Notice to "User"

The Company may notify "User" of necessary matters by the method that the Company judges as appropriate, such as sending the Application or E-mail. The notice matters shall be effective from the time when the notice is given according to the registration information provided by "User".

Prohibited matter

18. Prohibited matters of "User"

• Jewelry, watch: The price of cargo is over € 100 K / invoice (approx. ¥ 13 million) or the price of a single item exceeds € 5,000 (approx. ¥ 650,000).
• In the Services, it is not possible to accept goods purchased other than the Shops, or goods other than goods specified by the Shops in advance. Even if it is accepted, delivery to the delivery destination cannot be performed if there is an applicable item. Also, in this case, no refund can be made for delivery charges etc.
• "User" shall not assign or lend to a third party without obtaining prior consent of the Company, regarding the status as a user of the Services or the right or obligation under the Terms.
• "User" shall not perform the following acts when using the Services. In addition, if the Company determines that "User" has performed these acts, it cancels the registration of "User" as the user without using notification or notification in advance.

- Acts that infringe copyrights, property rights, privacy rights or other rights of other users, third parties or the Company, and acts that may infringe

- In addition to the preceding item, acts that give disadvantage or damage to other users, third parties or our company, and acts that may give them

- Without our consent, acts through the Services or in connection with the Services, acts for the purpose of profit or acts for that purpose

- Acts of unauthorized use of login ID and password. Acts that use or provide harmful programs such as computer viruses in connection with the Services

- Acts of sending or writing information as a third party

- Acts of copying and transmitting information obtained by the Services for purposes other than personal use without any consent of the Company, or acts of using information by any third party regardless of the method

- Acts using the Services for any purpose other than that designated by the Company or for any purpose other than the usage permitted by the Company

- Acts that violate or may violate the law, or any other actions that the Company deems inappropriate

The Company shall not be liable for any damages caused to "User" by the measures taken by the Company based on the preceding paragraph.

Responsibility Associated with Usage

19. Self-Responsibility of "User"

"User" shall use the Services at his / her own discretion and responsibility, and bears all responsibility for the use of the Services and all his / her actions in connection with the use and the results thereof. In addition, in the case of using the Services, if a damage is caused to a third party, "User" will resolve the dispute with the third party under his / her own responsibility and burden.

20. Usage environment

"User" shall prepare all necessary things as use environment such as communication equipment, software, public line in own responsibility and burden when using the services. The Company shall not take any responsibility whatsoever for any problems with the use of the Services due to these environments, or for the effects that they may cause.

Changes

21. Changes to Services

The Company will make changes to any system or details of the Services without prior notice to “User” when determining it necessary for the operation thereof.

22. Service interruption / stop

The Company may suspend or suspend the operation of the Services without prior notice if any of the following matters apply. In this case, the Company shall not be liable for any damage caused to “User“.

• When performing maintenance of the system of the services regularly or urgently
• When the services cannot be provided as usual due to war, riot, disturbance, labor dispute, earthquake, eruption, flood, tsunami, fire, blackout and other emergency situations
• Other cases when the Company determines that temporary interruption or suspension is necessary for the operation of the Services

23. Change of Terms

The Company may change the Terms without obtaining the consent of “User“. In this case, the Terms and conditions of use of the Services shall be in accordance with the modified " Beaver Delivery -Terms of Use ". The changed terms and conditions shall be effective from the time of posting in the App of the Company, unless otherwise specified by the Company.

Personal Information

24. Protection of Personal Information

Regarding the registration information of "User", the Company shall properly handle the personal information of "User" in accordance with the "Personal Information Protection Policy" defined by the Company.

> Privacy Policy

26. Anti-social forces etc.

"User" guarantees that it does not correspond to the following items, and shall pledge that it does not correspond in the future.

• Being a person who has not passed five years since he was no longer an anti-social forces or anti-social forces
• Providing facilities such as funding for anti-social forces etc.
• Using violence, fraud, or threatening language against others, by oneself or using a third party

If "User" violates the provision of the preceding paragraph, the Company may immediately cancel the Agreement with "User" without giving a prior notice.

If the Company cancels the Agreement in accordance with the provisions of the preceding paragraph, the Company shall not be obligated to compensate for any damages caused to "User" by the cancellation.

Compensation for damages

27. Compensation for damages

If "User" damages the Company or the Company’s group to which the Company belongs by acting in violation of the Terms, or improperly or illegally using the Services, the Company may require "User" to pay appropriate damages (including attorneys' fees).

In addition, in relation to the use of the Services by "User", if the Company is sued by a third party for infringement of rights or other reasons, or if it receives any claim, "User" is obliged to respond to them. If so, the Company will be able to claim compensation from "User" for damages suffered by the Company.

Miscellaneous rules

28. Severability

If any provision in the Terms shall be held to be invalid, illegal or unenforceable for any reason whatsoever, the validity, legality and enforceability of the remaining provisions of the Terms shall not in any way be affected or impaired thereby.

29. Succession etc.

In cases where the Company transfer the business related to the Services to a third party by business transfer or other reasons, the Company will provide to this successor the status and rights and obligations under the Covenant, the registered information and other information. "User" shall have agreed in advance about such transfer.

30. Term

The term of validity of the Terms takes effect from the date of contract establishment based on 15. (Formation of the Agreement) and shall remain in effect until the end of the Agreement due to the cancellation of "User" registration or the Services.

31. Survival Clause

Even after the termination of validity of the Terms, ６. (Disclosure of Registration Information）, 7. （Information storage）, 18. (Prohibited matters of "User"）, 19. ( Responsibility Associated with Usage）, 24. (Protection of Personal Information）, 25. (Our Disclaimer), 26. (Anti-social forces, etc.), 27. (Compensation for damages), 28. (Severability), 29. (Succeeding etc.), 31. (Survival Clause), 32. (Governing law), 33. (Governing Language) and 34. (Jurisdiction) shall remain valid.

32. Governing law

The Terms shall be governed by and construed in accordance with the laws of Japan without reference to principles of conflict of laws.

33．Jurisdiction

When a dispute arises between "User" and the Company as to the Services, both parties shall pursue negotiations and reach a solution in the spirit of good faith, but if a settlement cannot be made, the Tokyo District Court or Tokyo Summary Court shall be the exclusive agreement jurisdictional court in the first instance.

34. Issuance of Terms

The Terms is effective from March 20, 2019 Japan Standard Time.

Established March 20, 2019